IM and SMS reference services for libraries / Amanda Bielskas and Kathleen M. Dreyer.
| Author/creator | Bielskas, Amanda, 1974- |
| Other author | Dreyer, Kathleen M., 1972- |
| Other author | Library and Information Technology Association (U.S.) |
| Format | Electronic |
| Publication Info | Chicago : ALA TechSource, an imprint of the American Library Association, 2012. |
| Description | xii, 107 pages : illustrations ; 23 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Series | The tech set ; #19 |
| Contents | Introduction -- Types of solutions available -- Planning -- Social mechanics -- Implementation -- Marketing -- Best practices -- Metrics -- Developing trends. |
| Bibliography note | Includes bibliographical references (pages 95-102) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2012007204 |
| ISBN | 9781555707828 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |