Tools

LEADER 01337cam 22003618a 4500

001 ocm29912797;

003 OCoLC;

005 20141212112521.0;

008 940210s1994 nyua b 001 0 eng ;

010 a| 94006277;

020 z| 055570137X :c| $39.95;

035 a| (Sirsi) o29912797;

035 a| (OCoLC)29912797;

043 a| n-us---;

049 a| EREE;

050 00 a| Z711b| .W275 1994;

082 00 a| 025.52| 20;

100 1 a| Walters, Suzanne.=| ^A300925;

245 10 a| Customer service :b| how-to-do-it manual for librarians /c| Suzanne Walters.;

260 a| New York :b| Neal-Schuman Publishers,c| 1994.;

300 a| iii, 115 pages :b| illustrations ;c| 28 cm.;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

490 1 a| How-to-do-it manuals for librarians ;v| no. 41;

504 a| Includes bibliographical references (p. 111-113) and index.;

650 0 a| Public services (Libraries)z| United States.=| ^A1013791;

650 0 a| Customer servicesz| United States.=| ^A364288;

830 0 a| How-to-do-it manuals for librariesv| no. 41.=| ^A242229;

596 a| 1;

998 a| 546370;

999 a| Z711 .W275 1994w| LCc| 1i| 30372008305184d| 8/24/2020e| 2/7/2020f| 4/15/2009g| 1l| JGESm| JOYNERn| 9p| $45.94r| Ys| Yt| JGESBKu| 6/3/1994x| BOOKz| JSTACKSo| .STAFF. 0;

Customer service : how-to-do-it manual for librarians / Suzanne Walters.

Author/creator	Walters, Suzanne
Format	Book
Publication Info	New York : Neal-Schuman Publishers, 1994.
Description	iii, 115 pages : illustrations ; 28 cm.
Subjects	Public services (Libraries)--United States. Customer services--United States.

Series	How-to-do-it manuals for librarians ; no. 41 How-to-do-it manuals for libraries no. 41. ^A242229
Bibliography note	Includes bibliographical references (p. 111-113) and index.
LCCN	94006277

Customer service : how-to-do-it manual for librarians / Suzanne Walters.

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