The electronic resources troubleshooting guide / Holly Talbott and Ashley Zmau.
| Author/creator | Talbott, Holly, 1987- author. |
| Other author | Zmau, Ashley, 1988- author. |
| Format | Book |
| Publication | Chicago : ALA Editions, 2020. |
| Description | ix, 173 pages : illustrations ; 26 cm |
| Subjects |
| Contents | Troubleshooting as problem solving -- The access chain -- Soliciting problem reports -- Diagnosing access issues -- Resolving access issues -- Common access issues and examples -- Troubleshooting workflows and training -- Proactive troubleshooting. |
| Abstract | "This guide shows you how to develop a library-wide workflow and a shared understanding of the components delivering electronic resources to your patrons"-- Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Issued in other form | Online version: Talbott, Holly, 1987- Electronic resources troubleshooting guide Chicago : ALA Editions, 2020 9780838947913 |
| LCCN | 2020010139 |
| ISBN | 9780838947647 (paperback) |
| ISBN | 0838947646 (paperback) |
| ISBN | (pdf) |
| ISBN | (kindle edition) |
| ISBN | (epub) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | Z692.C65 T354 2020 | ✔ Available | Place Hold |