Innovating analytics word of mouth index--how the next generation of net promoter can increase sales and drive business results / Larry Freed.

Author/creator Freed, Larry
Format Electronic
Publication InfoHoboken, New Jersey : Wiley, [2013]
Descriptionv, 282 pages : illustrations ; 24 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Supplemental ContentFull text available from Ebook Central - Public Library Complete
Subjects

General noteIncludes bibliographical references ( pages 268-272) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2013025416
ISBN9781118779484 (cloth)
ISBN1118779487 (cloth)