Customer experience management a revolutionary approach to connecting with your customers / Bernd H. Schmitt.
| Author/creator | Schmitt, Bernd |
| Format | Electronic |
| Publication Info | New York : Wiley, |
| Description | xiv, 242 p. : ill. ; 24 cm. |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Bibliography note | Includes bibliographical references (p. 231-233) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2003268732 |
| ISBN | 0471237744 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |