Laddering unlocking the potential of consumer behavior / Eric V. Holtzclaw.

Author/creator Holtzclaw, Eric V., 1973-
Format Electronic
Publication InfoHoboken, New Jersey : John Wiley & Sons, Inc., [2013]
Description1 online resource.
Supplemental ContentFull text available from Ebook Central - Public Library Complete
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents History -- The need for laddering : BellSouth case study: but would you? -- Laddering defined : cruise line case study -- The steps to laddering : the social TV case study.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Source of descriptionDescription based on print version record and CIP data provided by publisher;.
Issued in other formPrint version: Holtzclaw, Eric V., 1973- Laddering Hoboken, New Jersey : John Wiley & Sons, Inc., [2013] 9781118566121
Genre/formElectronic books.
LCCN 2013013399
ISBN9781118653579 (epub)
ISBN9781118652978 (pdf)
ISBN9781118652961 ( mobipocket)