Systematic review : secure messaging between providers and patients, and patients' access to their own medical record : evidence on health outcomes, satisfaction, efficiency and attitudes / Caroline Lubick Goldzweig [and seven others].

Author/creator Goldzweig, Caroline Lubick author.
Format Electronic
PublicationWashington, DC : Department of Veterans Affairs, Veterans Health Administration, Quality Enhancement Reseaerch Initiative, Health Services Research & Development Service, 2012.
Description1 online resource (iii, 59 pages) : one illustration
Supplemental Contenthttps://purl.fdlp.gov/GPO/gpo154945
Subjects

Other author/creatorUnited States. Department of Veterans Affairs. Health Services Research and Development Service, issuing body.
Other author/creatorQuality Enhancement Research Initiative (U.S.)
Other author/creatorWest Los Angeles VA Medical Center. Evidence-Based Synthesis Program Center.
Other author/creatorEvidence-based Synthesis Program (U.S.)
Portion of title Secure messaging between providers and patients, and patients' access to their own medical record
Portion of title Evidence on health outcomes, satisfaction, efficiency and attitudes
Summary As the Veterans Health Administration (VHA) expands the capabilities of its personal health record system, My HealtheVet (MHV), and places greater emphasis on encouraging its use, it is interested in understanding how best to prioritize different functionalities and which of them will provide the greatest benefits to Veterans. This systematic review was designed to evaluate the literature surrounding secure messaging systems and electronic applications that give patients access to their own medical records, specifically investigating the outcomes, patient satisfaction, healthcare utilization and efficiency, and adherence. Additionally, the review examined studies that evaluated attitudes, particularly regarding patients having online access to their own medical information. The review distinguished between electronic systems that were "tethered" or tied to existing healthcare institution systems similar to how MHV is tethered to VHA's electronic health record systems (EHR), versus those that were "stand-alone."
General note"Evidence-based synthesis program."
General note"July 2012."
General noteGPO Cataloging Record Distribution Program (CRDP).
Bibliography noteIncludes bibliographical references (pages 32-35).
Funding informationVA-ESP 05-226
Source of descriptionDescription based on online resource; title from PDF cover (VA, viewed April 22, 2021).
GPO item number0985-A-12 (online)
Govt. docs number VA 1.107/3:M 56/2