Challenges of managing information quality in service organizations / Latif Al-Hakim.
| Other author | Al-Hakim, Latif, 1946- |
| Format | Electronic |
| Publication Info | Hershey, PA : Idea Group Pub., |
| Description | xxiv, 319 p. : ill. ; 26 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Abstract | "Incorrect and misleading information associated with an enterprise's production and service jeopardize both customer relationships and customer satisfaction, and ultimately have a negative effect on revenue. This book provides insight and support for academic professionals as well as for practitioners concerned with the management of information"--Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2006019120 |
| ISBN | 159904420X (hardcover) |
| ISBN | 1599044218 (softcover) |
| ISBN | 1599044226 (ebook) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |