Communication and Organizational Crisis

Author/creator Seeger, Matthew W., 1957- Author
Other author Sellnow, Timothy L. (Timothy Lester), 1960- Author
Other author Ulmer, Robert R. 1969- Author
Format Electronic
Publication InfoPraeger Publishers [Imprint] Portsmouth : Greenwood Publishing Group, Incorporated Santa Barbara : ABC-CLIO, LLC [Distributor]
Description312 p. ill 24.300 x 016.400 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Summary Annotation <p>Crisis events are increasingly common. Their impacts are greater&#8212;and they are more widely reported in the media&#8212;than ever before. They often symbolize tragedy and loss, but they are also the precipitating factors in radical, rapid, and frequently positive social change. Understanding the complex dynamics of these powerful events is imperative for both researchers and managers. Taking a broad view of organizational crisis, the authors synthesize a rich and diverse body of theory, research, and practice and apply it to every kind of crisis imaginable, from oil spills to nuclear disasters, airplane crashes, shuttle explosions, and corporate implosions such as Enron. The organization can be anything from a company to a federal bureaucracy or society. Organizational crisis is presented as a natural stage in organizational evolution, creating not only stress and threats but also opportunities for growth and development.</p><p></p><p>Communication is viewed as the pivotal process in the creation and maintenance of organization, and its role is examined here at every stage, from incubation to avoidance, crisis management, and recovery. Researchers, crisis managers, and communications managers will find a wealth of applied theoretical orientations, including chaos theory, sensemaking, organizational learning theory, and more.</p>
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2003053575
ISBN9781567205343
ISBN1567205348 (Trade Cloth) Active Record
Standard identifier# 9781567205343
Stock numberQ534 00011167

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available