Customer Once, Client Forever 12 Tools for Building Lifetime Business Relationships

Author/creator Buckingham, Richard, 1963- Author
Format Electronic
Publication InfoWashington : Kiplinger Books
Descriptionxxiii, 285 p. ill 09.000 x 06.000 in.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Uniform titleLifetime Tools Lifetime Clients
Summary Annotation In Customer Once, Client Forever, Buckingham presents a process to identify, create and maintain the relationship with the client using his 12 Lifetime Tools.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 00047823
ISBN9780938721826
ISBN0938721828 (Trade Cloth) Out of Print
Standard identifier# 9780938721826
Stock number00053330