Customer Relationships
| Author/creator | Cartwright, Roger Author |
| Other author | ExpressExec Staff. |
| Format | Electronic |
| Publication Info | Capstone [Imprint] Hoboken : John Wiley & Sons, Incorporated |
| Description | 118 p. 17.500 x 012.550 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Series | Express Exec Ser. |
| Summary | Annotation The sales function is the front–line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well–versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self–development for sales people. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| ISBN | 9781841124520 |
| ISBN | 1841124524 (Trade Paper) Active Record |
| Standard identifier# | 9781841124520 |
| Stock number | 00028608 |