If it's broken, you can fix it overcoming dysfunction in the workplace / Tom E. Jones.

Author/creator Jones, Tom E.
Format Electronic
Publication InfoNew York : AMACOM,
Descriptionxx, 204 p. : ill. ; 24 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Bibliography noteIncludes bibliographical references (p. 199-200) and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 98035079
ISBN081440460X