Using performance indicators to guide strategic decision making / Victor M. H. Borden, Trudy W. Banta, editors.

Other author Borden, Victor M. H.
Other author Banta, Trudy W.
Format Book
Publication InfoSan Francisco : Jossey-Bass, [1994]
Description124 pages : illustrations ; 23 cm.
Subjects
Education, Higher--United States.
Education, Higher--United States. --Administration.
Education, Higher--Research.
Educational accountability.

SeriesNew directions for institutional research, 0271-0579 ; no. 82, Summer 1994
New directions for institutional research no. 82. ^A87914
Contents Performance indicators: history, definitions, and methods / Victor M.H. Borden, Karen V. Bottrill -- Data, indicators, and the National Center for Higher Education / Peter T. Ewell, Dennis P. Jones -- Performance indicators and quality assessment in European higher education / Ben W.A. Jongbloed, Don F. Westerheijden -- Total quality management perspective on assessing institutional performance / Michael J. Dooris, Deborah J. Teeter -- Using key performance indicators to drive strategic decision making / Michael G. Dolence, Donald M. Norris -- Activity-based costing madel for assessing economic performance / Daniel W. DeHayes, Joseph G. Lovrinic -- Performance indicators for accountability and improvement / Trudy W. Banta, Victor M.H. Borden -- Appendix : examples from the literature / Karen V. Bottrill, Victor M.H. Borden.
Bibliography noteIncludes bibliographical references and index.
ISBN0787999644

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks LB2341.5 .U83 1994 ✔ Available Place Hold