Loyalty Rules! How Today's Leaders Build Lasting Relationship
| Author/creator | Reichheld, Frederick F. Author |
| Format | Electronic |
| Publication Info | Boston : Harvard Business School Press Jackson : Perseus Distribution [Distributor] |
| Description | 213 p. ill 09.500 x 06.500 in. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Summary | Annotation Builds on the core concepts that proved so popular in Reichheld's first book, The LoyaltyEffect, a Business Week bestseller, in which he convincingly established the link between loyalty and bottom-line profits. Loyalty Rules! uses vivid stories from a range of top companies to illustrate why building loyalty is more important than ever-- and how to do it. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2001024195 |
| ISBN | 9781578512058 |
| ISBN | 1578512050 (Trade Cloth) Active Record |
| Standard identifier# | 9781578512058 |
| Stock number | 00011689 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |