Net Gain Expanding Markets Through Virtual Communities
| Author/creator | Hagel, John Author |
| Other author | Armstrong, Arthur G. Author |
| Format | Electronic |
| Publication Info | Boston : Harvard Business School Press Jackson : Perseus Distribution [Distributor] |
| Description | 235 p. 09.500 x 06.400 in. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Summary | Annotation Net Gain identifies where the next level of value lies on the Internet and lays out the first economic model to quantify the revenue potential and the investment required to build a successful virtual community. From the offerings of commercial online services such as the Motley Fool Investment group to Internet communities of book lovers, Net Gain offers a multitude of real-world scenarios and lessons for building value and creating competitive edge. The authors clearly show that in order to compete in the online economy, you must establish an entirely new approach to product development, marketing, customer service, and distribution, and rethink your company's relationships to customers, suppliers, and competitors. And they show you how to do it. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 96041597 |
| ISBN | 9780875847597 |
| ISBN | 0875847595 (Trade Cloth) Active Record |
| Standard identifier# | 9780875847597 |
| Stock number | 00011689 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |