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010 a| 2021019253;

020 a| 9781260462494q| (paperback);

020 z| 9781260462500q| (ebook);

035 a| (WaSeSS)ssj0002503365;

042 a| pcc;

049 a| EREEa| NEHH;

050 00 a| R727.3b| .K77 2021;

060 00 a| W 84.7;

082 00 a| 610.69/62| 23;

100 1 a| Kravitz, Richard.?| UNAUTHORIZED;

245 10 a| Understanding clinical negotiationh| [electronic resource] /c| Richard L. Kravitz, Richard L. Street, Jr.;

260 a| New York :b| McGraw Hill,c| [2021];

300 a| xvii, 363 pages ;c| 23 cm;

504 a| Includes bibliographical references and index.;

505 0 a| Clinical negotiation and the search for common ground -- The nature of patients' expectations and requests -- Clinical negotiation in the contents of modern practice -- How communication fails -- Managing emotions in the clinical negotiation -- Strategies for successful clinical negotiation -- Negotiating requests for tests, referrals, and treatments -- Clinical negotiation and controlled substances -- Negotiating with hospitalized patients and their families -- Negotiating with physician colleagues and other health care professionals.;

506 a| Available only to authorized users.;

520 a| "This book argues that knowing what patients want and working with them toward mutually defined goals is the essence of good patient care. Skillful clinical negotiation can also augment the rewards, and help overcome the challenges, of clinical practice"--c| Provided by publisher.;

538 a| Mode of access: World Wide Web;

650 12 a| Patient-Centered Care=| ^A929927;

650 12 a| Professional-Patient Relations=| ^A918357;

650 22 a| Patient Acceptance of Health Care=| ^A918047;

650 22 a| Clinical Decision-Makingx| methods=| ^A1335912;

650 22 a| Negotiating=| ^A927934;

655 0 a| Electronic books.=| ^A491897;

700 1 a| Street, R. L.,c| Jr.q| (Richard L.)=| ^A191125;

856 40 z| Full text available from AccessMedicineu| https://go.openathens.net/redirector/ecu.edu?url=https%3A%2F%2Faccessmedicine.mhmedical.com%2Fbook.aspx%3Fbookid%3D3083;

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949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

596 a| 1 3 4;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5706109-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 9/20/2021x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5706109-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 9/20/2021x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5706109-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 9/20/2021x| EBOOKz| JERESOURCE;

Understanding clinical negotiation / Richard L. Kravitz, Richard L. Street, Jr.

Author/creator	Kravitz, Richard
Other author	Street, R. L., Jr. (Richard L.)
Format	Electronic
Publication Info	New York : McGraw Hill, [2021]
Description	xvii, 363 pages ; 23 cm
Supplemental Content	Full text available from AccessMedicine
Subjects	Patient-Centered Care Professional-Patient Relations Patient Acceptance of Health Care Clinical Decision-Making--methods. Negotiating

Contents	Clinical negotiation and the search for common ground -- The nature of patients' expectations and requests -- Clinical negotiation in the contents of modern practice -- How communication fails -- Managing emotions in the clinical negotiation -- Strategies for successful clinical negotiation -- Negotiating requests for tests, referrals, and treatments -- Clinical negotiation and controlled substances -- Negotiating with hospitalized patients and their families -- Negotiating with physician colleagues and other health care professionals.
Abstract	"This book argues that knowing what patients want and working with them toward mutually defined goals is the essence of good patient care. Skillful clinical negotiation can also augment the rewards, and help overcome the challenges, of clinical practice"-- Provided by publisher.
Bibliography note	Includes bibliographical references and index.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	2021019253
ISBN	9781260462494 (paperback)
ISBN	(ebook)

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Understanding clinical negotiation / Richard L. Kravitz, Richard L. Street, Jr.

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