/LC.GIF&client=easterncarolinaedu)
Why CRM doesn't work how to win by letting customers manage the relationship / Frederick Newell.
| Author/creator | Newell, Frederick, 1926- |
| Format | Electronic |
| Edition | 1st ed. |
| Publication Info | Princeton, N.J. : Bloomberg Press, |
| Description | xvii, 263 p. ; 24 cm. |
| Supplemental Content | Full text available from eBooks on EBSCOhost |
| Subjects |
| Bibliography note | Includes bibliographical references (p. 243-254) and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2002153916 |
| ISBN | 1576601323 (alk. paper) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |