The Skilled Negotiator Mastering the Language of Engagement

Author/creator Reardon, Kathleen Kelley Author
Format Electronic
Publication InfoJossey-Bass [Imprint] Hoboken : John Wiley & Sons, Incorporated
Description272 p. ill 23.850 x 016.000 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

Summary Annotation In <i>The Skilled Negotiator</i> Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples &#160; revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You'll learn how to identify the 'choice points' that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want.&#160;&#160; The author helps you:<ul><li>Identify your negotiation style and its limitations</li><li>Use language strategically whether you're being subtle or direct</li><li>Recognize deception and manage it</li><li>Position and persuade artfully</li><li>Effectively negotiate one-on-one and in teams</li><li>Deal constructively with your own and others&#8212;heated emotions</li></ul>
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2003026455
ISBN9780787966553
ISBN078796655X (Trade Paper) Active Record
UPC 723812481941
Standard identifier# 9780787966553
Stock number00028608