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010 a| 97012475;

020 a| 9780875849348;

020 a| 0875849342 (Trade Paper)c| USD 12.95 Retail Price (Perseus Distribution)9| Active Record;

024 3 a| 9780875849348;

035 a| (WaSeSS)ssj0000233352;

037 b| 00011689;

040 a| BIP USd| WaSeSS;

049 a| EREEa| NEHH;

082 00 a| 658.4/062| 21;

100 1 a| McKenna, Regise| Author=| ^A191094;

245 10 a| Real Timeh| [electronic resource]:b| Preparing for the Age of the Never Satisfied Customer;

260 a| Boston : b| Harvard Business School Pressa| Jackson : b| Perseus Distribution [Distributor];

300 a| 224 p.b| illc| 08.300 x 05.500 in.;

506 a| Available only to authorized users.;

520 8 a| Annotationb| McKenna reveals why managers today must be prepared for anything--anytime, anywhere, and in-your-face.;

538 a| Mode of access: World Wide Web;

650 4 a| Consumer Satisfaction;

650 4 a| Real-time Data Processing;

650 4 a| Technologyx| Social Aspects;

650 4 a| Marketing;

650 4 a| Technological Innovationsx| Economic Aspects;

655 0 a| Electronic books.=| ^A491897;

856 40 z| Full text available from eBooks on EBSCOhostu| https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=35081&scope=site&custid=s5822723&authtype=ip,shib;

949 a| CLICK ON WEB ADDRESSw| ASISh| JOYNER188;

949 a| CLICK ON WEB ADDRESSw| ASISh| HSL77;

949 a| CLICK ON WEB ADDRESSw| ASISh| JMUSIC60;

596 a| 1 3 4;

998 a| 5717506;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5717506-1001l| JNETm| JOYNERr| Ys| Yt| JNESSBKu| 9/21/2021x| EBOOKz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5717506-2001l| HSLELECm| HSLr| Ys| Yt| HEBKu| 9/21/2021x| EBOOKz| HERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 5717506-3001l| MNETm| JMUSICr| Ys| Yt| MNESSBKu| 9/21/2021x| EBOOKz| JERESOURCE;

Real Time Preparing for the Age of the Never Satisfied Customer

Author/creator	McKenna, Regis Author
Format	Electronic
Publication Info	Boston : Harvard Business School Press Jackson : Perseus Distribution [Distributor]
Description	224 p. ill 08.300 x 05.500 in.
Supplemental Content	Full text available from eBooks on EBSCOhost
Subjects	Consumer Satisfaction Real-time Data Processing Technology--Social Aspects. Marketing Technological Innovations--Economic Aspects.

Summary	Annotation McKenna reveals why managers today must be prepared for anything--anytime, anywhere, and in-your-face.
Access restriction	Available only to authorized users.
Technical details	Mode of access: World Wide Web
Genre/form	Electronic books.
LCCN	97012475
ISBN	9780875849348
ISBN	0875849342 (Trade Paper) Active Record
Standard identifier#	9780875849348
Stock number	00011689

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Real Time Preparing for the Age of the Never Satisfied Customer

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