The enduring challenges in public management : surviving and excelling in a changing world / Arie Halachmi, Geert Bouckaert, editors ; foreword by Frank P. Sherwood.

Other author Halachmi, Arie.
Other author Bouckaert, Geert.
Format Book
Edition1st ed.
Publication InfoSan Francisco : Jossy-Bass Publishers, ©1995.
Descriptionxxix, 467 pages : illustrations ; 24 cm.
Subjects
Public administration.

SeriesJossy-Bass public administration series
Jossy-Bass public administration series. UNAUTHORIZED
Contents Perception of organizational incompetence / J. Steven Ott, Jay M. Shafritz -- Benefits and costs of conventional management practices / Gerald T. Gabris -- Understanding red tape and bureaucratic delays / Stuart I. Bretschneider and Barry Bozeman -- Role of information systems in supporting total quality management and improved productivity / John M. Stevens . . . [et al.] -- Quality, reengineering, and performance : managing change in the public sector / Albert C. Hyde -- Evaluating total quality management efforts / Laurance R. Geri -- Volunteer programs in the public sector : benefits and challenges for public management / Jeffrey L. Brudney -- Challenge of a competitive public sector / Arie Halachmi -- Creating the future together : developing and using shared strategy maps / John M. Bryson, Charles B. Finn -- Dance of what and how : creating and sustaining organizational transformation / Paul C. Nutt and Robert W. Backoff -- Managing innovation and reform / Walter L. Balk -- Strategies for public sector modernization / Helmut Klages and Oliver Haubner -- Improving performance measurement / Geert Bouckaert -- Public productivity challenge / Marc Holzer
Bibliography noteIncludes bibliographical references and indexes.
LCCN 94046381
ISBN0787900672 (acid-free paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks JF1351 .E59 1995 ✔ Available Place Hold