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LEADER 02053cam 2200349 a 4500

001 ocm31331439;

003 OCoLC;

005 20141212115730.0;

008 940923s1995 nyua b 001 0 eng ;

010 a| 94037003;

020 a| 0195092066 (cloth : acid-free paper);

035 a| (Sirsi) o31331439;

035 a| (OCoLC)31331439;

043 a| n-us---;

049 a| EREE;

050 00 a| HD62.15b| .D45 1995;

082 00 a| 658.5/622| 20;

245 04 a| The death and life of the American quality movement /c| edited by Robert E. Cole.;

260 a| New York :b| Oxford University Press,c| 1995.;

300 a| xiii, 242 pages :b| illustrations ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

505 0 a| A Baldrige examiner's assessment of U.S. total quality management / George S. Easton -- Quality, strategy, and competitiveness / James Belohlav -- Quality, participation, and competitiveness / Robert E. Cole, Paul Bacdayan, and B. Joseph White -- Marketing and total quality management / Raymond Kordupleski, Roland Rust, and Anthony Zahorik -- Downsizing, quality, and performance / Kim Cameron -- Total quality management in a small, high-technology company / Michael J. Price and E. Eva Chen -- "Working on the work" to make enterprisewide quality improvement / Phillip E. Wilson -- Quality improvement as survival strategy at Southern Pacific / James M. Carman -- Vision, values, milestones : Paul O'Neill starts total quality / Peter J. Kolesar -- A perspective on quality activities in American firms / Noriaki Kano.;

650 0 a| Total quality managementz| United States.=| ^A284192;

650 0 a| Competitionz| United States.=| ^A113889;

700 1 a| Cole, Robert E.=| ^A118321;

596 a| 1;

998 a| 577191;

999 a| HD62.15 .D45 1995w| LCc| 1i| 30372009028959d| 5/6/2009e| 4/3/2002f| 7/31/2008g| 1l| JGESm| JOYNERn| 9p| $21.25r| Ys| Yt| JGESBKu| 5/23/1995x| BOOKz| JSTACKSo| .STAFF. 0;

The death and life of the American quality movement / edited by Robert E. Cole.

Other author	Cole, Robert E.
Format	Book
Publication Info	New York : Oxford University Press, 1995.
Description	xiii, 242 pages : illustrations ; 24 cm
Subjects	Total quality management--United States. Competition--United States.

Contents	A Baldrige examiner's assessment of U.S. total quality management / George S. Easton -- Quality, strategy, and competitiveness / James Belohlav -- Quality, participation, and competitiveness / Robert E. Cole, Paul Bacdayan, and B. Joseph White -- Marketing and total quality management / Raymond Kordupleski, Roland Rust, and Anthony Zahorik -- Downsizing, quality, and performance / Kim Cameron -- Total quality management in a small, high-technology company / Michael J. Price and E. Eva Chen -- "Working on the work" to make enterprisewide quality improvement / Phillip E. Wilson -- Quality improvement as survival strategy at Southern Pacific / James M. Carman -- Vision, values, milestones : Paul O'Neill starts total quality / Peter J. Kolesar -- A perspective on quality activities in American firms / Noriaki Kano.
Bibliography note	Includes bibliographical references and index.
LCCN	94037003
ISBN	0195092066 (cloth : acid-free paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HD62.15 .D45 1995	✔ Available	Place Hold

The death and life of the American quality movement / edited by Robert E. Cole.

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