Public relations theory : capabilities and competencies / Jae-Hwa Shin, Robert L Heath.

Author/creator Shin, Jae-Hwa author.
Other author Heath, Robert L. (Robert Lawrence), 1941- author.
Format Book
PublicationHoboken, NJ : John Wiley & Sons, Inc., 2021.
Copyright Date©2021
Descriptionxiv, 384 pages : illustrations ; 26 cm
Subjects

Abstract "Chapter One sets the foundation for the discussion that unfolds in subsequent chapters. It explores the defining nature and constructive role of public relations. This detective work looks for evidence, or the DNA of public relations, that defines its professional practice which was established by name in the 19th century. This detective work looks for markers such as purposes, strategies, functions, tools, tactics, impact, as well as structures and justifying philosophies. It identifies the types of organizations, leadership roles, and contexts in which public relations is important. In history, public relations can be seen as the means for achieving individual and organizational influence, as well as collective engagement among competing interests: strategic processes and efforts enacted by individuals, groups, organizations, and even nations to survive and thrive as issues, risk, conflict and crisis management. It searches for aligned interests, legitimacy, the license to operate for reward. To discover what today is called "public relations" requires knowing what it does, what it is, where it occurs, and how it serves or confounds interests that encounter tensions of uncertainty and conflict. It can be a clash of perspectives, interests, identities, and identifications. It can be soothing words that allay differences of opinion. It can foster conflict and division"-- Provided by publisher.
Bibliography noteIncludes bibliographical references and index.
Issued in other formOnline version: Shin, Jae-Hwa, Public relations theory Hoboken : Wiley, 2020. 9781119712961
LCCN 2020021096
ISBN9780470659311 paperback
ISBN0470659319 paperback
ISBNadobe electronic book
ISBNelectronic publication

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD59 .S454 2021 ✔ Available Place Hold