People-centric skills interpersonal and communication skills for financial professionals / Danny M. Goldberg.
| Author/creator | Goldberg, Danny M., 1975- |
| Format | Electronic |
| Edition | Second edition. |
| Publication Info | Hoboken, New Jersey : Wiley, [2020] |
| Description | 1 online resource |
| Supplemental Content | Full text available from Ebook Central - Academic Complete |
| Subjects |
| Contents | The people-centric journey begins anew -- Reading through people -- Emotional intelligence -- Different points of view: using self-awareness and empathy effectively -- Wrong mode = wrong mood: determining the optimal mode of communication -- Influencing change throughout any business -- Projecting the real you: public speaking -- Coaching and mentoring -- Presentation skills and body language -- Thinking quickly on your feet -- Coaching & mentoring, part II -- Crisis management. |
| Abstract | "Business leaders consistently list communication and critical thinking and the required skills for an employee to be successful. As Generation Z is entering the work force, the communication gap between Z and Boomers or Generation X is widening significantly. People-Centric Skills 2.0 takes our readers through the second journey with our main character, Dalton Zimmer, who is a professional speaker/trainer and executive coach. Dalton takes readers through challenging situations and strategies how to handle each. Key points discussed and highlighted include: Managing employees with different goals and objectives; Promoting and marketing the goals and objectives of internal auditing; Keys to effective exit conferences; How to overcome cultural differences and be successful in a multi-cultural organization. New to this edition is a discussion of generation gaps and how to bridge those gaps through communication"-- Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Source of description | Description based on print version record and CIP data provided by publisher; resource not viewed. |
| Issued in other form | Print version: Goldberg, Danny M., 1975- People-centric skills Second edition. Hoboken, New Jersey : Wiley, [2020] 9781119669302 |
| Genre/form | Electronic books. |
| LCCN | 2020008263 |
| ISBN | 9781119669319 (epub) |
| ISBN | 9781119669333 (adobe pdf) |
| ISBN | (paperback) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Electronic Resources | Access Content Online | ✔ Available |