Accounts, excuses, and apologies : a theory of image restoration strategies / William L. Benoit.
| Author/creator | Benoit, William L. |
| Format | Book |
| Publication Info | Albany : State University of New York Press, ©1995. |
| Description | x, 197 pages ; 24 cm. |
| Subjects |
| Series | SUNY series in speech communication SUNY series in speech communication. ^A286834 |
| Contents | Rhetorical approaches to image restoration -- Accounts and image restoration -- A theory of image restoration -- The cola wars: Coke versus Pepsi -- Exxon and the Valdez oil spill -- Union Carbide and the Bhopal tragedy -- President Nixon's "Cambodia" address. |
| Local note | Little-327772--305131025300N |
| Bibliography note | Includes bibliographical references (p. 169-190) and indexes. |
| LCCN | 94031901 |
| ISBN | 0791421856 |
| ISBN | 0791421864 (pbk.) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | P302.87 .B46 1995 | ✔ Available | Place Hold |