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001 ocm36176302;

003 OCoLC;

005 20141212123143.0;

008 970109s1996 nyua 100 0 eng d;

020 a| 0823706230;

035 a| (Sirsi) o36176302;

035 a| (OCoLC)36164428;

049 a| EREE;

090 a| HF5415.5b| .M44 1996;

092 0 a| 658.812b| M4722| 21;

245 00 a| Meeting the demands of tomorrow's customers /c| edited by Diane Palframan and Andrew Tank.;

300 a| 22 pages :b| illustrations ;c| 28 cm.;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

490 1 a| Report / The Conference Board;

500 a| Caption title.;

500 a| "A council report"--Cover.;

500 a| "Based on the proceedings of The Conference Board Europe's joint marketing and logistics forum held in London in May 1996"--P. 5.;

650 0 a| Customer servicesx| Managementv| Congresses.=| ^A366627;

650 0 a| Customer relationsv| Congresses.=| ^A61341;

700 1 a| Palframan, Diane.=| ^A345849;

700 1 a| Tank, Andrew.=| ^A310318;

710 2 a| Conference Board Europe.=| ^A354703;

830 0 a| Conference Board report.=| ^A41041;

596 a| 1;

998 a| 609137;

999 a| HF5415.5 .M44 1996w| LCc| 1i| 30372009927499d| 5/6/2009f| 3/27/2009g| 1l| JGESm| JOYNERr| Ys| Yt| JGESBKu| 2/20/1997x| BOOKz| JSTACKSo| .STAFF. 0;

Meeting the demands of tomorrow's customers / edited by Diane Palframan and Andrew Tank.

Other author	Palframan, Diane.
Other author	Tank, Andrew.
Other author	Conference Board Europe.
Format	Book
Publication Info	New York : Conference Board, ©1996.
Description	22 pages : illustrations ; 28 cm.
Subjects	Customer services--Management. --Congresses. Customer relations--Congresses.

Series	Report / The Conference Board Conference Board report. ^A41041
General note	Caption title.
General note	"A council report"--Cover.
General note	"Based on the proceedings of The Conference Board Europe's joint marketing and logistics forum held in London in May 1996"--P. 5.
ISBN	0823706230

Meeting the demands of tomorrow's customers / edited by Diane Palframan and Andrew Tank.

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