Lean Six Sigma for service how to use Lean Speed and Six Sigma Quality to improve services and transactions / Mike L. George.

Author/creator George, Michael L.
Format Electronic
Publication InfoNew York : McGraw-Hill,
Descriptionxiv, 386 p. : ill. ; 23 cm.
Supplemental ContentFull text available from eBooks on EBSCOhost
Subjects

General noteIncludes index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2003273337
ISBN0071418210