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LEADER 01587cam 2200433 a 4500

001 ocm33281839;

003 OCoLC;

005 20141212125328.0;

008 950921s1996 njua b 001 0 eng ;

010 a| 95042989;

020 a| 1567502091 (cloth : alk. paper);

020 a| 1567502105 (paper : alk. paper);

035 a| (Sirsi) o33281839;

035 a| (OCoLC)33281839;

043 a| n-us---;

049 a| EREE;

050 00 a| Z675.U5b| H55 1996;

082 00 a| 025.5/27772| 20;

092 a| 025.52777b| H43s;

100 1 a| Hernon, Peter.=| ^A54139;

245 10 a| Service quality in academic libraries /c| Peter Hernon, Ellen Altman.;

300 a| xv, 187 pages :b| illustrations ;c| 24 cm.;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

490 1 a| Information management, policy, and services;

504 a| Includes bibliographical references (p. 173-180) and indexes.;

650 0 a| Academic librariesz| United States.=| ^A305786;

650 0 a| Libraries and studentsz| United States.=| ^A249780;

650 0 a| Libraries and scholarsz| United States.=| ^A257571;

700 1 a| Altman, Ellen.=| ^A547791;

830 0 a| Information management, policy, and services.=| ^A231348;

590 a| Little-324643--305131028306W;

096 a| Z 675 .U5b| H558s 1996;

596 a| 1;

998 a| 629399;

999 a| Z675.U5 H55 1996w| LCc| 1i| 30372010009972d| 4/27/2009e| 4/22/1998f| 4/9/2009g| 1l| JGESm| JOYNERn| 1r| Ys| Yt| JGESBKu| 4/22/1998x| BOOKz| JSTACKSo| .STAFF. 0;

Service quality in academic libraries / Peter Hernon, Ellen Altman.

Author/creator	Hernon, Peter
Other author	Altman, Ellen.
Format	Book
Publication Info	Norwood, N.J. : Ablex, ©1996.
Description	xv, 187 pages : illustrations ; 24 cm.
Subjects	Academic libraries--United States. Libraries and students--United States. Libraries and scholars--United States.

Series	Information management, policy, and services Information management, policy, and services. ^A231348
Local note	Little-324643--305131028306W
Bibliography note	Includes bibliographical references (p. 173-180) and indexes.
LCCN	95042989
ISBN	1567502091 (cloth : alk. paper)
ISBN	1567502105 (paper : alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	Z675.U5 H55 1996	✔ Available	Place Hold

Service quality in academic libraries / Peter Hernon, Ellen Altman.

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