A trauma-informed framework for supporting patrons : the PLA workbook of best practices / The Public Library Association Social Worker Task Force.

Other author Public Library Association. Social Worker Task Force, editor.
Format Electronic
PublicationChicago : ALA Editions, 2022.
Copyright Date©2022
Description1 online resource (xiv, 95 pages).
Supplemental ContentClick here to view book
Subjects

Portion of title Public Library Association workbook of best practices
SeriesALA Editions special reports
Special reports (American Library Association) ^A1144166
Contents Introduction: No Easy Answers -- Part I: Laying the Groundwork -- What Is Trauma? -- Navigating Challenging Behavior -- Tools and Techniques -- Part II: Strategies and Scenarios -- Scenario 1: Mental Health Challenges -- Scenario 2: Sleeping at the Library -- Scenario 3: Strong Personal Odor -- Scenario 4: Personal Belongings -- Scenario 5: Suspected Intoxication, Under the Influence -- Scenario 6: Substance Use -- Scenario 7: Threatening Verbal and Nonverbal Behavior -- Scenario 8: Unsheltered Teens -- Scenario 9: Adult Self-Neglect -- Scenario 10: Child Abuse or Assault -- Scenario 11: Solicitation or Panhandling -- Scenario 12: Stealing Scenario 13: Child Unattended after Closing -- Part III: Putting It All Together -- Exercise 1: Now It Is Your Turn -- Exercise 2: Begin Anyway -- Exercise 3: Self-Care Assessment -- Exercise 4: Self-Care Maintenance -- Exercise 5: Emergency Self-Care -- Exercise 6: When Bad Things Happen -- Exercise 7: Using Your Knowledge for Justice and Change -- Exercise 8: Expand Your Knowledge -- Conclusion: The End Is Just the Beginning.
Abstract "This workbook provides a framework for what it means to use a trauma-informed lens and how to use that lens in interactions with library patrons. It offers various scenarios that will provide you the opportunity to integrate what you've learned so you can implement the trauma-informed framework in your work and offers a series of exercises that focus on self-care and self-assessment"-- Provided by publisher.
Bibliography noteIncludes bibliographical references and index.
Source of descriptionDescription based on online resource; title from digital title page (viewed on January 05, 2024).
Issued in other formPrint version: Trauma-informed framework for supporting patrons Chicago : ALA Editions, 2022 9780838949566
Genre/formElectronic books.
Genre/formProblems and exercises.
LCCN 2021062240
ISBN9780838938201 electronic book
ISBN0838938205 electronic book
ISBNpaperback