The complete guide to preparing and implementing service level agreements / Sheila Pantry, Peter Griffiths.

Author/creator Pantry, Sheila
Other author Griffiths, Peter.
Format Book
Publication InfoLondon : Library Association Pub., 1997.
Description133 pages ; 24 cm
Subjects

Bibliography noteIncludes bibliographical references (p. [114]-118) and index.
LCCNgb 97068259
ISBN1856042391

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks Z672 .P362 1997 ✔ Available Place Hold