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001 ocm38138828;

003 OCoLC;

005 20141212125746.0;

008 971223s1998 flu 001 0 eng ;

010 a| 97227877;

020 a| 1574441507;

035 a| (Sirsi) o38138828;

035 a| (OCoLC)38138828;

043 a| n-us---;

049 a| EREE;

050 00 a| HG8075b| .A25 1998;

082 00 a| 368/.0068/82| 21;

100 1 a| Abromovitz, Hedy Gruenebaum.=| ^A401380;

245 10 a| Insuring quality :b| how to improve quality, compliance, customer service, and ethics in the insurance industry /c| Hedy Abromovitz, Les Abromovitz.;

300 a| ix, 217 pages ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

500 a| Includes index.;

650 0 a| Insurance companiesx| Management.=| ^A117113;

650 0 a| Insurancex| Marketing.=| ^A401381;

650 0 a| Quality assurance.=| ^A102007;

700 1 a| Abromovitz, Les.=| ^A401382;

596 a| 1;

998 a| 633381;

999 a| HG8075 .A25 1998w| LCc| 1i| 30372009745941d| 5/6/2009e| 4/19/1999f| 3/23/2009g| 1l| JGESm| JOYNERn| 1r| Ys| Yt| JGESBKu| 7/21/1998x| BOOKz| JSTACKSo| .STAFF. 0;

Insuring quality : how to improve quality, compliance, customer service, and ethics in the insurance industry / Hedy Abromovitz, Les Abromovitz.

Author/creator	Abromovitz, Hedy Gruenebaum
Other author	Abromovitz, Les.
Format	Book
Publication Info	Boca Raton, Fla. : St. Lucie Press, ©1998.
Description	ix, 217 pages ; 24 cm
Subjects	Insurance companies--Management. Insurance--Marketing. Quality assurance.

General note	Includes index.
LCCN	97227877
ISBN	1574441507

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HG8075 .A25 1998	✔ Available	Place Hold

Insuring quality : how to improve quality, compliance, customer service, and ethics in the insurance industry / Hedy Abromovitz, Les Abromovitz.

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