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LEADER 01162cam 2200349Ia 4500

001 ocm20141388;

003 OCoLC;

005 20141212130511.0;

008 890808s1989 caua 000 0 eng d;

010 a| 88072256;

020 a| 0931961653 (pbk.) :c| $7.95;

035 a| (Sirsi) o20141388;

035 a| (OCoLC)20141388;

043 a| n-us---;

049 a| EREE;

090 a| HF5415.5b| .M66 1989;

092 a| 658.812b| Mor;

100 1 a| Morgan, Rebecca L.=| ^A312306;

245 10 a| Calming upset customers /c| Rebecca L. Morgan.;

300 a| iii, 65 pages :b| illustrations ;c| 25 cm.;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

490 1 a| Fifty-Minute series;

650 0 a| Customer servicesz| United States.=| ^A364288;

650 0 a| Customer relations.=| ^A61341;

830 0 a| Fifty-Minute series.=| ^A251707;

596 a| 1;

998 a| 640145;

999 a| HF5415.5 .M66 1989w| LCc| 1i| 30372010084454d| 5/6/2009f| 3/27/2009g| 1l| JGESm| JOYNERr| Ys| Yt| JGESBKu| 12/14/1998x| BOOKz| JSTACKSo| .STAFF. 0;

Calming upset customers / Rebecca L. Morgan.

Author/creator	Morgan, Rebecca L.
Format	Book
Publication Info	Las Altos, Calif. : Crisp Publications, ©1989.
Description	iii, 65 pages : illustrations ; 25 cm.
Subjects	Customer services--United States. Customer relations.

Series	Fifty-Minute series Fifty-Minute series. ^A251707
LCCN	88072256
ISBN	0931961653 (pbk.) :

Availability

Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.5 .M66 1989	✔ Available	Place Hold

Calming upset customers / Rebecca L. Morgan.

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