Decision-making and the information system / Maryse Salles.

Author/creator Salles, Maryse
Other author International Society for Technology in Education.
Format Electronic
Publication InfoLondon : ISTE ; Hoboken, New Jersey : John Wiley & Sons, 2015.
Descriptionxvi, 188 pages ; 24 cm
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

SeriesInformation systems, web and pervasive computing series
Advances in information systems set ; Volume 3
Information systems, web and pervasive computing series. ^A1278922
Advances in information systems set ; v. 3. ^A1325512
Contents Introduction -- Chapter 1 Decision-Making -- Normative theory versus engineering theory -- The decision process -- Simon's IDC model -- Implementing the IDC model -- Structuring decisions -- Defined problems (tame) and undefined problems (wicked) -- Group decision making -- Decision-making within the organization -- managing a complexsystem -- The main components of the management system -- Indicator, index an information useful to the decision making -- Typology of objectives and indicators -- Support to define the global management system of support for action decisions? -- Management levels -- Toward decision support for the three management levels -- Standardized decisions -- Taking into account the dynamic of organizations and their environment -- Changes to management within organization -- Connections with the environment -- Boundaries -- Innovation -- Requirements linked to information systems -- Changes to public institutions :territorial authorities -- Chapter 2 DSS: definition and typologies -- Definitions -- Standard components of a decision support system -- Typologies of decision support system -- a brief history of research in the domain -- Business intellegence -- A specific type of decision suport tool: Big data -- Critisms leveled at business intellegence -- DSS engineering -- The components of a design method for IT system or DSS -- Requiremtns engineering (not specific to DSS) -- Requirements engineering for DSS -- Chapter 3 The influence of DSS on decision making and associates risks -- Factors influencing desicion-making -- The three types of problem-solving error -- The role of perspectives in problem formulation -- Mental presentations, worldviews and beliefs -- The influence of management technologies -- IS: performative systems -- Indicators: an extreme case of reduced complexity -- IT : a technology of representations -- DSS: support and/or constraint? -- Big Data : a massive "effect of reality" -- DSS as system of influence : persuasive technologies -- Conclusion -- Risks linked to the use of DSS in decision-making -- Inaccuracies in the results produced -- Confusing the map and the territory -- The risk of losing diversity -- Toward more and more predictivity -- Exacerbated risks in the case of decision defininf the management system -- Chapter 4 Elements for ethical DSS design -- Computer ethics -- A brief history -- Ethical theories -- The values of computer ethics -- Ethics in IT system development -- Ethics in DSS development -- A brief history/state of the art -- A reminder of the issue -- Design phases to be favored -- Conclusion -- Our contribution to an engineering of responsibility -- The doxai, principles and norms (DPN) model -- Applying the DPN model for evaluation.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2015940035
ISBN9781848217539 (hbk.)
ISBN1848217536 (hbk.)

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