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008 250616s2025 ncu obm 000 0 eng d;

040 a| EREb| enge| rdac| ERE;

035 a| (OCoLC)1523697773;

049 a| EREE;

100 1 a| Hobbs, Eugenee| author?| UNAUTHORIZED;

245 10 a| DEVELOPMENT OF EMPATHETIC MANAGERS TO SUPPORT DISABLED EMPLOYEES UTILIZING SIMULATION-BASED LEARNING;

264 1 a| [Greenville, N.C.] :b| [East Carolina University],c| 2025.;

300 a| 203 pages;

336 a| textb| txt2| rdacontent;

337 a| computerb| c2| rdamedia;

338 a| online resourceb| cr2| rdacarrier;

347 a| text fileb| application/pdfc| 2.15 MB2| rda;

538 a| System requirements: Adobe Reader.;

538 a| Mode of access: World Wide Web.;

502 c| East Carolina Universityd| 2025.;

504 a| Includes bibliographical references.;

520 3 a| Empathy is a crucial skill for effective leadership, particularly in diverse workplaces where understanding and addressing employees' needs contribute to organizational success. This study examines the impact of simulation-based learning on developing empathy in business students. Grounded in Kolb's experiential learning theory (1984), the research explores how immersive simulations enhance students' empathy by engaging them in real-world workplace scenarios. A mixed-methods approach was used to assess the effectiveness of simulation-based empathy training. Undergraduate business management students participated in a simulation addressing mobility challenges, reflecting on accommodations for employees with disabilities. Pre- and post-tests measured changes in empathy levels, while qualitative responses provided deeper insights into students' perspectives. The results showed a significant increase in self-reported empathy scores (p = 0.015), with participants demonstrating an improved ability to recognize and respond to employees' emotional needs. Qualitative findings further indicated a heightened awareness of inclusive leadership and a stronger commitment to fostering supportive work environments. This study affirms the value of simulation-based learning in developing empathy among future managers. Findings highlight how Kolb's experiential learning cycle-encompassing concrete experience, reflective observation, abstract conceptualization, and active experimentation-effectively enhances emotional intelligence in management education. While the simulations fostered short-term empathy growth, future research should investigate long-term skill retention. Additionally, expanding simulations to include other diversity factors, such as race, gender, and socioeconomic status, could further promote empathy and inclusivity in leadership training.;

653 a| Empathy Development;

653 a| Experiential Learning;

653 a| Simulation-Based Education;

653 a| Human Resource Management;

653 a| Disability Inclusion;

653 a| Aging Workforce;

653 a| Business Education;

653 a| Kolb's Experiential Learning Theory;

653 a| Human Resources Frame;

653 a| Managerial Training;

653 a| Inclusive Leadership;

653 a| Workforce Diversity;

653 a| Organizational Behavior;

653 a| Educational Leadership;

700 1 a| Heidi, Puckett,e| degree supervisor.?| UNAUTHORIZED;

710 2 a| East Carolina University=| ^A637090;

856 40 z| Access via ScholarShipu| http://hdl.handle.net/10342/14027;

949 a| Click on web addressw| ASISh| JOYNER101;

949 a| Click on web addressw| ASISh| HSL111;

994 a| C0b| ERE;

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999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 6584077-1001l| JNETm| JOYNERr| Ys| Yt| JNE3ETDu| 6/16/2025x| ETDz| JERESOURCE;

999 a| CLICK ON WEB ADDRESSw| ASISc| 1i| 6584077-2001l| HSLELECm| HSLr| Ys| Yt| HEETDu| 6/16/2025x| ETDz| HERESOURCE;

DEVELOPMENT OF EMPATHETIC MANAGERS TO SUPPORT DISABLED EMPLOYEES UTILIZING SIMULATION-BASED LEARNING

Author/creator	Hobbs, Eugene author
Other author	Heidi, Puckett, degree supervisor.
Other author	East Carolina University
Format	Theses and dissertations
Publication	[Greenville, N.C.] : [East Carolina University], 2025.
Description	203 pages
Supplemental Content	Access via ScholarShip

Summary	Empathy is a crucial skill for effective leadership, particularly in diverse workplaces where understanding and addressing employees' needs contribute to organizational success. This study examines the impact of simulation-based learning on developing empathy in business students. Grounded in Kolb's experiential learning theory (1984), the research explores how immersive simulations enhance students' empathy by engaging them in real-world workplace scenarios. A mixed-methods approach was used to assess the effectiveness of simulation-based empathy training. Undergraduate business management students participated in a simulation addressing mobility challenges, reflecting on accommodations for employees with disabilities. Pre- and post-tests measured changes in empathy levels, while qualitative responses provided deeper insights into students' perspectives. The results showed a significant increase in self-reported empathy scores (p = 0.015), with participants demonstrating an improved ability to recognize and respond to employees' emotional needs. Qualitative findings further indicated a heightened awareness of inclusive leadership and a stronger commitment to fostering supportive work environments. This study affirms the value of simulation-based learning in developing empathy among future managers. Findings highlight how Kolb's experiential learning cycle-encompassing concrete experience, reflective observation, abstract conceptualization, and active experimentation-effectively enhances emotional intelligence in management education. While the simulations fostered short-term empathy growth, future research should investigate long-term skill retention. Additionally, expanding simulations to include other diversity factors, such as race, gender, and socioeconomic status, could further promote empathy and inclusivity in leadership training.
Dissertation note	East Carolina University 2025.
Bibliography note	Includes bibliographical references.
Technical details	System requirements: Adobe Reader.
Technical details	Mode of access: World Wide Web.

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DEVELOPMENT OF EMPATHETIC MANAGERS TO SUPPORT DISABLED EMPLOYEES UTILIZING SIMULATION-BASED LEARNING

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