Healthcare's path forward : how ongoing crises are creating new standards for excellence / Thomas H. Lee.

Author/creator Lee, Thomas H., 1953- author.
Format Electronic
PublicationNew York : McGraw Hill, [2023]
Description1 online resource
Supplemental ContentDirect link to eBook
Subjects

Contents Crisis upon Crisis -- Healthcare's Immediate Responses -- Enduring Challenges -- The Long-Term Response to Change -- New Approaches to Leadership and Management -- Earning the Trust of Patients -- Earning the Trust of the Workforce -- Broader and Deeper Safety -- Diversity, Equity, and Inclusion as Social Capital -- Consumerism -- The New Marketplace -- Acquiring New Skills.
Abstract "From the author of The Epidemic of Empathy in Healthcare and The Good Doctor comes a book that explores how the persistent pandemic has revealed what excellence in healthcare truly means and presents an action plan to achieve it. The goal of healthcare has always been to reduce suffering, but Covid-19 has sharpened and added important nuances to our understanding of what that means. In Healthcare's Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves"-- Provided by publisher.
Bibliography noteIncludes bibliographical references and index.
Source of descriptionDescription based on print version record and CIP data provided by publisher.
Issued in other formPrint version: Lee, Thomas H., 1953- Healthcare's path forward New York : McGraw Hill, [2023] 9781264941254
LCCN 2022033879
ISBN1264942400
ISBN9781264942404 (electronic bk.)
ISBN(hardback)