Cisco certified support technician (CCST) IT support 100-140 official cert guide / Mark Smith, David Bayne, John Pickard.

Author/creator Smith, Mark author.
Other author Bayne, David, author.
Other author Pickard, John, author.
Format Book
PublicationHoboken, New Jersey : Cisco Press, [2025]
Copyright Date©2025
Descriptionxxv, 283 pages : illustrations, charts ; 23 cm.
Subjects

SeriesOfficial cert guide
Official cert guide series. ^A1344439
Contents Introduction -- Help desk -- Hardware -- Networking and network connectivity -- Windows OS -- macOS -- Virtualization, cloud, and remote access -- Security -- The IT professional -- Final preparation -- Cisco Certified Support (CCST) IT Support 100-140 Official Cert Guide exam updates -- Appendix A. Answers to the "Do I know this already?" quizzes -- Appendix B. Problem-solving process -- Glossary -- Index -- Online elements. Appendix C. Memory tables -- Appendix D. Memory tables answer key -- Appendix E. Study planner -- Glossary.
Abstract "Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for the Cisco Certified Support Technician (CCST) IT Support 100-140 exam. Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, Cisco Certified Support Technician (CCST) IT Support 100-140 Official Cert Guide helps you master the concepts and techniques that ensure your exam success and is the only self-study resource approved by Cisco. Leading Cisco technology instructors Mark Smith, David Bayne, and John Pickard provide preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills"-- Back cover.
General noteIncludes index.
Genre/formexamination study guides.
Genre/formStudy guides.
Genre/formGuides de l'étudiant.
ISBN0135403928 (paperback)
ISBN9780135403921 (paperback)