The trust crisis in healthcare causes, consequences, and cures / edited by David A. Shore.

Other author Shore, David A.
Format Electronic
Publication InfoOxford ; New York : Oxford University Press,
Descriptionxxv, 209 p. : ill. ; 25 cm.
Supplemental ContentFull text available from Ebook Central - Academic Complete
Subjects

Contents The (sorry) state of trust in the American healthcare enterprise / David A. Shore -- Why Americans don't trust the government and don't trust healthcare / Robert J. Blendon -- Skeptical patients: performance, social capital, and culture / Pippa Norris -- Building quality in the healthcare environment / Donald M. Berwick -- Medical errors and patient safety / Lucian L. Leape -- Assessing quality: today's data and a research agenda / Christine G. Williams -- Patients' trust in their doctors: are we losing ground? / Dana Gelb Safran -- Healthcare research: can patients trust physician scientists? / Greg Koski -- Medical education: teaching doctors to be trustworthy / Jordan J. Cohen -- Trustworthy information: medical journals and the Internet / George D. Lundberg -- Trustworthy information: the role of the media / Trudy Lieberman -- Confusion at the table: can we trust that our food is healthy? / Walter C. Willett -- Trust in vaccines / Marie C. McCormick -- Trust in the trenches: developing the patient-physician dyad in medical genetics / Susan P. Pauker -- Gaining competitive advantage in the healthcare marketplace by building trust / David A. Shore -- The changing relationship between health plans and their members / Charles M. Cutler -- Building trust in a healthcare system / Michael J. Dowling -- Building trust in the clinician's office and at the bedside / Richard Toran and Howard King -- Conclusion: trust in healthcare, trust in society / Marc J. Roberts.
Bibliography noteIncludes bibliographical references and index.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2005037264
ISBN0195176367 (cloth : alk. paper)
ISBN9780195176360

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