A holistic approach to lessons learned how organizations can benefit from their own knowledge / Moria Levy.

Author/creator Levy, Moria, 1964-
Format Electronic
Publication InfoBoca Raton, FL : CRC Press, Taylor & Francis Group, [2018]
Descriptionxiii, 145 pages : illustrations ; 24 cm
Supplemental ContentFull text available from Taylor & Francis eBooks
Subjects

Contents The need -- A world full of challenges -- Creating the knowledge -- Learning the lesson for the first time -- Deepening: debriefing techniques and guidelines -- Learning from quality-based processes -- Experience -- Managing the created knowledge -- Actions -- Knowledge and a knowledgebase to handle it -- Embedding the lessons in the organizational environment -- Returning to the previous day -- Requesting the knowledge before action -- Implementing the life-cycle model of lessons and good practices management -- Jumping into the water -- The cultural change -- Roles in the organization -- Summary.
Access restrictionAvailable only to authorized users.
Technical detailsMode of access: World Wide Web
Genre/formElectronic books.
LCCN 2017040976
ISBN9781138564763 (hb : alk. paper)

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available