Managing public services making informed choices / edited by Irvine Lapsley and Ola Mattisson.
| Other author | Lapsley, Irvine. |
| Other author | Mattisson, Ola. |
| Format | Electronic |
| Publication Info | Abingdon, Oxon ; New York, NY : Routledge, 2022. |
| Description | pages cm |
| Supplemental Content | Full text available from Taylor & Francis eBooks |
| Subjects |
| Contents | Introduction / Irvine Lapsley, Ola Mattison -- Managing with a vision / Ola Mattisson -- Strategizing : at a new crossroads? / Mikael Hellstr©œm, Ulf Ramberg, Stein Kleppest©ı -- Management of change : for better or worse? / Irvine Lapsley -- From cost accounting to strategic cost management : the experience of Italian higher education / Deborah Agostino, Arnaboldi Michela -- Rethinking performance management / Anders Anell -- Public procurement : a vehicle for change? / Anna Thomasson, J©œrgen Hettne -- Governing in a digitized era / Anna Thomasson, Jonas Ledendal -- Brand orientation : tensions and conflicts in public management / Jon Bertilsson, Jens Rennstam, Katie Sullivan -- Is lean management the natural order in public services transformation? / Irvine Lapsley -- Managing resilience / Hans Knutsson -- The risks of risk management / Irvine Lapsley -- Concluding comments : the reflective manager in action / Irvine Lapsley, Ola Mattison, Ulf Ramberg. |
| Abstract | "This book explores innovations in public management, including establishing a corporate vision, strategizing an organization and change management. Chapters provide a valuable frame of reference for the 21st century manager of public services by assessing the renewal of existing practices such as strategic costing, performance management, digitization and procurement and innovations in management practices including branding, lean management, resilience and risk management. The book suggests that, as the management of public services is imbued with financial, social, economic and political uncertainties, management needs to be flexible and responsive to new ideas and practices to fulfil its purpose. This book ultimately supports the reflective manager, those who think about their job and are open to new ideas on how their job can be done better, by revisiting existing practices and examining innovations in public management. Enriched with real-life cases and thought-provoking discussion questions, this is the ideal textbook for reflective, open-minded advanced students of public management and actual, or aspiring, reflective managers in public services"-- Provided by publisher. |
| Bibliography note | Includes bibliographical references and index. |
| Access restriction | Available only to authorized users. |
| Technical details | Mode of access: World Wide Web |
| Genre/form | Electronic books. |
| LCCN | 2021024314 |
| ISBN | 9780367723248 (paperback) |
| ISBN | 9780367723255 (hardback) |
| ISBN | (ebook) |