The violence-prone workplace : a new approach to dealing with hostile, threatening, and uncivil behavior / Richard V. Denenberg and Mark Braverman.

Author/creator Denenberg, R. V., 1942-
Other author Braverman, Mark.
Format Book
Publication InfoIthaca : ILR Press, 1999.
Descriptionxiii, 271 pages : illustrations ; 24 cm
Subjects

Portion of title New approach to dealing with hostile, threatening, and uncivil behavior
Bibliography noteIncludes bibliographical references (p. 257-267) and index.
LCCN 99040898
ISBN0801433967 (cloth)