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LEADER 01434cam 22003974a 4500

001 ocm41932592;

003 OCoLC;

005 20141212143910.0;

008 990713r19991998inuak b 001 0 eng ;

010 a| 99039748;

020 a| 1557531552 (pbk. : alk. paper);

035 a| (Sirsi) o41932592;

035 a| (OCoLC)41932592;

042 a| pcc;

049 a| EREE;

050 00 a| HF5415.1265b| .O34 1999;

082 00 a| 658.8/42| 21;

092 a| 658.84b| Od2b;

100 1 a| O'Dea, Valerie.=| ^A445560;

245 10 a| Better business by phone :b| a guide to effective telebusiness management /c| Valerie O'Dea.;

250 a| 1st Ichor Business Book ed.;

260 a| West Lafayette, Ind. :b| Ichor Business Books,c| 1999.;

300 a| xiv, 234 pages :b| illustrations, forms ;c| 24 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

500 a| Originally published: Basingstoke, Hampshire : Macmillan Press, 1998.;

504 a| Includes bibliographical references (p. 229-231) and index.;

650 0 a| Telemarketing.=| ^A145369;

650 0 a| Telephone selling.=| ^A83017;

994 a| E0b| ERE;

590 a| Little-321110--305131019593/;

596 a| 1 2;

998 a| 766264;

999 a| HF5415.1265 .O34 1999w| LCc| 1i| 30372010890397d| 5/6/2009e| 4/11/2001f| 3/27/2009g| 1l| JGESm| JOYNERn| 1p| $24.95r| Ys| Yt| JGESBKu| 3/29/2000x| BOOKz| JSTACKSo| .STAFF. 0;

Better business by phone : a guide to effective telebusiness management / Valerie O'Dea.

Author/creator	O'Dea, Valerie
Format	Book
Edition	1st Ichor Business Book ed.
Publication Info	West Lafayette, Ind. : Ichor Business Books, 1999.
Description	xiv, 234 pages : illustrations, forms ; 24 cm
Subjects	Telemarketing. Telephone selling.

Local note	Little-321110--305131019593/
General note	Originally published: Basingstoke, Hampshire : Macmillan Press, 1998.
Bibliography note	Includes bibliographical references (p. 229-231) and index.
LCCN	99039748
ISBN	1557531552 (pbk. : alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	HF5415.1265 .O34 1999	✔ Available	Place Hold

Better business by phone : a guide to effective telebusiness management / Valerie O'Dea.

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