Emotion in organizations / edited by Stephen Fineman.

Other author Fineman, Stephen.
Format Book
Edition2nd ed.
Publication InfoLondon : SAGE, 2000.
Description288 pages
Subjects

Contents Emotional arenas revisited / Stephen Fineman -- Narratives of compassion in organizations / Peter J. Frost [et al.] -- Feeling at work / Lloyd E. Sandelands and Connie J. Boudens -- Relational experiences and emotion at work / Vincent R. Waldron -- Emotion metaphors in management: the Chinese experience / Kathleen J. Krone and Jayne M. Morgan -- Commodifying the emotionally intelligent / Stephen Fineman -- Bounded emotionality at the Body Shop / Joanne Martin, Kathy Knopoff and Christine Beckman -- Aesthetic symbols as emotional cues / Varda Wasserman, Anat Rafaeli and Avraham N. Kluger -- If emotions were honoured : a cultural analysis / Debra E. Meyerson -- Emotional labour and authenticity : views from service agents / Blake E. Ashforth and Marc A. Tomiuk -- Ambivalent feelings in organizational relationships / Michael G. Pratt and Lorna Doucet -- A detectives lot : contours of morality and emotion in police work / Robert Jackall -- How children manage emotion in schools / Gillian Bendelow and Berry Mayall -- Emotion and injustice in the workplace / Karen P. Harlos and Craig C. Pinder.
General notePrevious ed.: 1993.
ISBN0761966242
ISBN0761966250 (pbk.)