Tools

LEADER 01337cam 2200373 a 4500

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003 OCoLC;

005 20200121082021.0;

008 001107s2000 dcua f f000 0 eng c;

035 a| (Sirsi) o45296505;

035 a| (OCoLC)45296505;

040 c| GPOd| DLCd| MvId| UtOrBLW;

042 a| pcc;

043 a| n-us---;

049 a| ERE#;

074 a| 0216-A-07;

086 0 a| FEM 1.8:C 96/INSTR.;

088 a| IG/CS-100;

110 1 a| United States.b| Federal Emergency Management Agency.=| ^A122012;

245 10 a| Federal Emergency Management Agency customer service course :b| instructor guide.;

246 3 a| Customer service course, instructor guide;

260 a| [Washington, D.C.] :b| The Agency,c| [2000];

300 a| 1 volume (various pagings) :b| illustrations ;c| 28 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

500 a| Shipping list no.: 2001-0015-P.;

500 a| "June 2000.";

500 a| "IG/CS-100"--Cover.;

650 0 a| Customer servicesz| United Statesv| Handbooks, manuals, etc.=| ^A364288;

650 0 a| Customer relationsz| United Statesv| Handbooks, manuals, etc.=| ^A61341;

596 a| 1;

998 a| 777650;

999 a| FEM 1.8:C 96/INSTR.w| SUDOCc| 1i| 30372017392157d| 8/7/2007l| JDOSm| JOYNERr| Ys| Yt| JDOSBKu| 12/20/2000x| BOOKz| JFEDDOCSo| .STAFF. 0;

Federal Emergency Management Agency customer service course : instructor guide.

Author/creator	United States
Format	Book
Publication Info	[Washington, D.C.] : The Agency, [2000]
Description	1 volume (various pagings) : illustrations ; 28 cm
Subjects	Customer services--United States. --Handbooks, manuals, etc. Customer relations--United States. --Handbooks, manuals, etc.

Variant title	Customer service course, instructor guide
General note	Shipping list no.: 2001-0015-P.
General note	"June 2000."
General note	"IG/CS-100"--Cover.
Technical rpt number	IG/CS-100
GPO item number	0216-A-07
Govt. docs number	FEM 1.8:C 96/INSTR.

Library	Location	Call Number	Status	Item Actions
Joyner	Fed Docs Stacks	FEM 1.8:C 96/INSTR.	✔ Available	Place Hold

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