Continuity management : preserving corporate knowledge and productivity when employees leave / Hamilton Beazley, Jeremiah Boenisch, David Harden.
| Author/creator | Beazley, Hamilton, 1943- |
| Other author | Boenisch, Jeremiah. |
| Other author | Hardan, Daṿid. |
| Format | Book |
| Publication Info | New York : John Wiley, ©2002. |
| Description | xvii, 269 pages ; 24 cm |
| Supplemental Content | Table of contents |
| Subjects |
| Contents | Knowledge continuity in the information age. Knowledge loss in the information age -- Knowledge as a capital asset -- Knowledge continuity : the new management function -- The knowledge learning curve. Confessions of a continuity manager. Getting started -- Six steps to continuity management -- The knowledge continuity assessment -- Designing the knowledge profile -- Developing K-PAQ : the knowledge profile analysis questions -- Developing K-Quest : the knowledge questionnaire -- Creating the knowledge profile. Knowledge asset management. Operational knowledge transfer and acquisition -- Realignment of the organizational culture and reward system -- Continuity management in practice. |
| Bibliography note | Includes bibliographical references (p. 251-254) and index. |
| LCCN | 2002512072 |
| ISBN | 0471219061 |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | HD53 .B43 2002 | ✔ Available | Place Hold |