Continuity management : preserving corporate knowledge and productivity when employees leave / Hamilton Beazley, Jeremiah Boenisch, David Harden.

Author/creator Beazley, Hamilton, 1943-
Other author Boenisch, Jeremiah.
Other author Hardan, Daṿid.
Format Book
Publication InfoNew York : John Wiley, ©2002.
Descriptionxvii, 269 pages ; 24 cm
Supplemental ContentTable of contents
Subjects

Contents Knowledge continuity in the information age. Knowledge loss in the information age -- Knowledge as a capital asset -- Knowledge continuity : the new management function -- The knowledge learning curve. Confessions of a continuity manager. Getting started -- Six steps to continuity management -- The knowledge continuity assessment -- Designing the knowledge profile -- Developing K-PAQ : the knowledge profile analysis questions -- Developing K-Quest : the knowledge questionnaire -- Creating the knowledge profile. Knowledge asset management. Operational knowledge transfer and acquisition -- Realignment of the organizational culture and reward system -- Continuity management in practice.
Bibliography noteIncludes bibliographical references (p. 251-254) and index.
LCCN 2002512072
ISBN0471219061

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HD53 .B43 2002 ✔ Available Place Hold