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LEADER 01476cam 22003974a 4500

001 ocm52302153;

003 OCoLC;

005 20141212172101.0;

008 030502s2003 ilua b 001 0 eng ;

010 a| 2003010087;

020 a| 0838908608;

035 a| (Sirsi) o52302153;

035 a| (OCoLC)52302153;

042 a| pcc;

049 a| EREE;

050 00 a| Z674.75.I58b| J87 2003;

082 00 a| 025.5/242| 21;

100 1 a| Jurewicz, Lynn.=| ^A561216;

245 10 a| High tech, high touch :b| library customer service through technology /c| by Lynn Jurewicz and Todd Cutler.;

260 a| Chicago :b| American Library Association,c| 2003.;

300 a| viii, 142 pages :b| illustrations ;c| 25 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references (p. 135-137) and index.;

650 0 a| Libraries and the Internet.=| ^A561217;

650 0 a| Public services (Libraries)x| Technological innovations.=| ^A560925;

650 0 a| Customer servicesx| Technological innovations.=| ^A364728;

650 0 a| Library Web sites.=| ^A561218;

700 1 a| Cutler, Todd.=| ^A561219;

710 2 a| American Library Association.=| ^A5203;

994 a| X0b| ERE;

596 a| 1;

998 a| 921692;

999 a| Z674.75.I58 J87 2003w| LCc| 1i| 30372011468680d| 12/5/2022e| 8/11/2022f| 4/9/2009g| 1l| JGESm| JOYNERn| 2r| Ys| Yt| JGESBKu| 10/7/2003x| BOOKz| JSTACKSo| .STAFF. 0;

High tech, high touch : library customer service through technology / by Lynn Jurewicz and Todd Cutler.

Author/creator	Jurewicz, Lynn
Other author	Cutler, Todd.
Other author	American Library Association.
Format	Book
Publication Info	Chicago : American Library Association, 2003.
Description	viii, 142 pages : illustrations ; 25 cm
Subjects	Libraries and the Internet. Public services (Libraries)--Technological innovations. Customer services--Technological innovations. Library Web sites.

Bibliography note	Includes bibliographical references (p. 135-137) and index.
LCCN	2003010087
ISBN	0838908608

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	Z674.75.I58 J87 2003	✔ Available	Place Hold

High tech, high touch : library customer service through technology / by Lynn Jurewicz and Todd Cutler.

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