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LEADER 01475cam 2200349 a 4500

001 ocm51726891;

003 OCoLC;

005 20141212172215.0;

008 030212s2003 ilu b 001 0 eng ;

010 a| 2003003616;

020 a| 0838908500 (alk. paper);

035 a| (Sirsi) o51726891;

035 a| (OCoLC)51726891;

049 a| EREE;

050 00 a| Z711.45b| .C64 2003;

082 00 a| 025.5/242| 21;

100 1 a| Coffman, Steve.=| ^A317395;

245 10 a| Going live :b| starting and running a virtual reference service /c| Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.;

260 a| Chicago :b| American Library Association,c| 2003.;

300 a| viii, 182 pages ;c| 23 cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references (p. 157-176) and index.;

505 0 a| Reference the first 100 years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here?;

650 0 a| Electronic reference services (Libraries)=| ^A493463;

650 0 a| Internet in library reference services.=| ^A525445;

994 a| X0b| ERE;

596 a| 1;

998 a| 922679;

999 a| Z711.45 .C64 2003w| LCc| 1i| 30372011467963d| 4/27/2009f| 4/15/2009g| 1l| JGESm| JOYNERr| Ys| Yt| JGESBKu| 10/15/2003x| BOOKz| JSTACKSo| .STAFF. 0;

Going live : starting and running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.

Author/creator	Coffman, Steve
Format	Book
Publication Info	Chicago : American Library Association, 2003.
Description	viii, 182 pages ; 23 cm
Subjects	Electronic reference services (Libraries) Internet in library reference services.

Contents	Reference the first 100 years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here?
Bibliography note	Includes bibliographical references (p. 157-176) and index.
LCCN	2003003616
ISBN	0838908500 (alk. paper)

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Library	Location	Call Number	Status	Item Actions
Joyner	General Stacks	Z711.45 .C64 2003	✔ Available	Place Hold

Going live : starting and running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.

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