The Southwest Airlines way : using the power of relationships to achieve high performance / Jody Hoffer Gittell.

Author/creator Gittell, Jody Hoffer
Format Book
Publication InfoNew York : McGraw-Hill, ©2003.
Descriptionxvi, 319 pages : illustrations ; 24 cm
Supplemental ContentPublisher description
Subjects

Bibliography noteIncludes bibliographical references (p. 287-310) and index.
LCCN 2002013969
ISBN0071396837 (Hardcover : alk. paper)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HE9803.S68 G58 2003 ✔ Available Place Hold