Serving the American public : best practices in customer-driven strategic planning : Federal Benchmarking Consortium Study Report.

Author/creator National Performance Review (U.S.)
Format Electronic
Publication Info[Washington, DC] : [National Performance Review], [1997]
Supplemental Contenthttps://purl.fdlp.gov/GPO/LPS21996
Subjects

Portion of title Best practices in customer-driven strategic planning
Portion of title Federal Benchmarking Consortium Study Report
General noteTitle from title screen.
General note"February 1997."
Technical detailsMode of access: Internet from the NPR web site. Address as of 9/14/02: http://govinfo.library.unt.edu/npr/library/papers/benchmrk/customer.html; current access is available via PURL.
Issued in other formNational Performance Review (U.S.) Serving the American pubic : best practices in customer-driven strategic planning iii, 50 p.
GPO item number0556-C (online)
Govt. docs number PRVP 42.2:C 96/3

Availability

Library Location Call Number Status Item Actions
Electronic Resources Access Content Online ✔ Available