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LEADER 02145cam 22004338a 4500

001 ocm53954167;

003 OCoLC;

005 20141212174655.0;

008 031217s2004 ilu b 001 0 eng ;

010 a| 2003027440;

020 a| 0838908764;

035 a| (Sirsi) o53954167;

035 a| (OCoLC)53954167;

040 a| DLCc| DLCd| EREd| UtOrBLW;

043 a| n-us-wa;

049 a| EREE;

050 00 a| Z711.45b| .H57 2004;

082 00 a| 025.5/242| 22;

100 1 a| Hirko, Buff.=| ^A577396;

245 10 a| Virtual reference training :b| the complete guide to providing anytime, anywhere answers /c| Buff Hirko and Mary Bucher Ross.;

260 a| Chicago :b| American Library Association,c| 2004.;

263 a| 0403;

300 a| pages cm;

336 a| text2| rdacontent;

337 a| unmediated2| rdamedia;

338 a| volume2| rdacarrier;

504 a| Includes bibliographical references and index.;

505 0 a| Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.;

650 0 a| Electronic reference services (Libraries)x| Study and teaching.=| ^A493463;

650 0 a| Reference librariansx| Training of.=| ^A235589;

650 0 a| Reference librariansx| In-service training.=| ^A235589;

700 1 a| Ross, Mary Bucher,d| 1948-=| ^A577397;

856 41 3| Table of contentsu| http://www.loc.gov/catdir/toc/ecip0412/2003027440.html;

994 a| X0b| ERE;

590 a| Little-355983--305131058319$;

596 a| 1 2;

998 a| 957676;

999 a| Z711.45 .H57 2004w| LCc| 1i| 30372012275837d| 4/27/2009f| 4/15/2009g| 1l| JGESm| JOYNERr| Ys| Yt| JGESBKu| 4/27/2004x| BOOKz| JSTACKSo| .STAFF. 0;

Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko and Mary Bucher Ross.

Author/creator	Hirko, Buff
Other author	Ross, Mary Bucher, 1948-
Format	Book
Publication Info	Chicago : American Library Association, 2004.
Description	pages cm
Supplemental Content	Table of contents
Subjects	Electronic reference services (Libraries)--Study and teaching. --Washington (State). --Case studies. Electronic reference services (Libraries)--Study and teaching. Reference librarians--Training of. Reference librarians--In-service training.

Contents	Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
Local note	Little-355983--305131058319$
Bibliography note	Includes bibliographical references and index.
LCCN	2003027440
ISBN	0838908764

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Joyner	General Stacks	Z711.45 .H57 2004	✔ Available	Place Hold

Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko and Mary Bucher Ross.

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