Data mining techniques : for marketing, sales, and customer relationship management / Michael J.A. Berry, Gordon S. Linoff.

Author/creator Berry, Michael J. A.
Other author Linoff, Gordon.
Format Book
Edition2nd ed.
Publication InfoIndianapolis, Ind. : Wiley Pub., ©2004.
Descriptionxxv, 643 pages : illustrations ; 24 cm
Supplemental ContentContributor biographical information
Supplemental ContentTable of contents
Supplemental ContentPublisher description
Subjects

Contents Why and what is data mining? -- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics: data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic Cluster detection -- Knowing when to worry: hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work.
General noteIncludes index.
LCCN 2003026693
ISBN0471470643 (paper/website)

Availability

Library Location Call Number Status Item Actions
Joyner General Stacks HF5415.125 .B47 2004 ✔ Available Place Hold