Data mining techniques : for marketing, sales, and customer relationship management / Michael J.A. Berry, Gordon S. Linoff.
| Author/creator | Berry, Michael J. A. |
| Other author | Linoff, Gordon. |
| Format | Book |
| Edition | 2nd ed. |
| Publication Info | Indianapolis, Ind. : Wiley Pub., ©2004. |
| Description | xxv, 643 pages : illustrations ; 24 cm |
| Supplemental Content | Contributor biographical information |
| Supplemental Content | Table of contents |
| Supplemental Content | Publisher description |
| Subjects |
| Contents | Why and what is data mining? -- The virtuous cycle of data mining -- Data mining methodology and best practices -- Data mining applications in marketing and customer relationship management -- The lure of statistics: data mining using familiar tools -- Decision trees -- Artificial neural networks -- Nearest neighbor approaches : memory-based reasoning and collaborative filtering -- Market basket analysis and association rules -- Link analysis -- Automatic Cluster detection -- Knowing when to worry: hazard functions and survival analysis in marketing -- Genetic algorithms -- Data mining throughout the customer life cycle -- Data warehousing, OLAP, and data mining -- Building the data mining environment -- Preparing data for mining -- Putting data mining to work. |
| General note | Includes index. |
| LCCN | 2003026693 |
| ISBN | 0471470643 (paper/website) |
Availability
| Library | Location | Call Number | Status | Item Actions |
|---|---|---|---|---|
| Joyner | General Stacks | HF5415.125 .B47 2004 | ✔ Available | Place Hold |